![]() ![]() Wipe the cartridge and its chip with a dry lint-free cloth or a non-fibrous tissue such as the kitchen roll. ![]() Remove the indicated cartridge and find the chip on the cartridge’s body. Dust on the cartridge chipĭust can even damage the HP cartridge as the dust accumulates in the electronic chip on the HP cartridge’s body. Don’t worry, as you can get rid of this message by pressing ‘Proceed’, ‘OK’, or ‘Continue’ to resume your printing. You might get a ‘non-original ink’ error message after installing the cartridge. Once it is dried, reinstall the print head carefully. In this case, remove the print head and clean it thoroughly with a dry cloth or non-fibrous tissue and let it dry. If you have changed the cartridge yourself recently, the spilled ink might have clogged the print head. Here’s why HP printer cartridge problem occurs: 1. If your HP printer says ‘ink cartridge problem’, go through the reasons given below and narrow down your problem to fix the HP printer cartridge error. Conclusion Why does my HP printer say ink cartridge problem?
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